FAQ answers around Indonesian wallets
Clear wallet answers save you from checking the wrong account screen. Our FAQ explains where to confirm DANA, OVO, GoPay and QRIS status after you submit a wallet request, and when to use a virtual account or bank transfer reference instead. It also separates wallet status from phone verification, so you can see which account step still needs action. For BCA, BRI,
Mandiri and BNI transfers, check the reference shown in your cashier path before contacting us. Open your account and use the FAQ beside the cashier when a status message is unclear.
- DANA
- OVO
- GoPay
- QRIS